❓ Frequently Asked Questions

Each organization has its own isolated data.
Data cannot be mixed or read between organizations.
Like separate, secure vaults for each organization.

Create and format content directly in the browser without writing HTML manually.
Use headings, lists, tables, links, media uploads, and source mode in one editor.
The editor is optimized for tenant pages, announcements, and rules documents.

VereinsGarten uses German as default language. If needed, you can still switch language per page where available.

Admin functions are intentionally hidden for tenant users. You only see functions that are relevant to your role and organization context.

No. Your data is completely isolated in a separate database. Other organizations cannot access it even if our servers were compromised.

Yes. During 2FA verification, you can optionally choose to remember this device for 30 days. Use this only on private, trusted devices. On shared or public devices, leave this option disabled.

A Passkey confirms your login using your device (for example fingerprint, face unlock, or device PIN). A TOTP code is a one-time code from your authenticator app. Both improve account security, and you can use Passkeys for faster verification on known devices.

Privacy requests are currently handled manually. If you want to request account deletion, please contact the responsible club or the privacy contact listed in the privacy policy. Legally required records may need to be retained.

A general self-service export is currently not provided in the account settings. If you need a data copy under Art. 15 or Art. 20 GDPR, please contact the privacy contact listed in the privacy policy.

Meeting protocols can be restricted until formal release. If release is required, the document remains hidden until the release state is set. After release, only configured roles or explicitly listed recipients can access it.

Recipients are defined by role-based distribution and optional explicit email addresses. The access rules are stored with the protocol archive metadata so the visibility policy is applied consistently in the document area.

Optionally, notification emails can be enabled for release events. Notifications are sent only to configured recipients and can be limited by role and/or explicit addresses.

Requests for correction, restriction, or deletion are handled by the responsible club privacy contact. Please submit your request with enough context (meeting date, topic, and affected data) so the club can evaluate legal retention obligations before editing or deleting records.

- Your data is stored in a separate database
- You NEVER see data from other organizations
- Other organizations CANNOT see your data
- The system automatically maintains separation on multiple levels
- Even in case of error, data is protected through isolation

✓ Physical Separation: Each tenant has separate database
✓ Logical Separation: Additional query filters at database level
✓ Session Separation: Session is bound to one tenant
✓ Encryption (Phase 2): Additional encryption of data
✓ Right to Erasure: All data can be completely deleted

- Write text and apply formatting from the toolbar (headings, bold, lists, alignment)
- Use slash commands (/) or the command palette (Ctrl/Cmd+K) to find actions quickly
- Insert links, images, and tables; use table tools for rows, columns, and cell operations
- Switch to source mode to inspect or edit HTML directly when needed
- Use undo/redo and keyboard shortcuts to speed up editing and avoid accidental changes

✓ Content is stored in your tenant context and not shared across organizations
✓ Pasted HTML is sanitized to reduce risky markup and script injection
✓ Uploaded media is stored on your project storage with tenant-level access controls
✓ No external AI or third-party editor cloud is required for core editing
✓ You can review and edit raw HTML before saving using source mode